GENERAL
CONDITIONS
Reservation
A deposit of 40 % is required at the time of booking and the balance before
the tour begins.
Cancellation
Any monies paid will be refunded less the cost of cancellation fees levied
by hotels, food purchases and any other relevant expenses.
Transportation
Cars, minibuses, land rovers, coaches or trucks will be provided depending
on the route and the number of participants. The right is reserved to
employ the services of sub-contractors. English speaking driver/guides
are provided.
Accommodation
Based on two persons sharing a double room/tent. Where possible rooms
with private baths are provided. Single rooms are available at an additional
cost but cannot be guaranteed. Hotels/lodges are named as an indication
of category and rooms can be reserved at similar hotels/lodges
Alteration to tours
The company reserves the right to alter the arrangement or cancel the
operation of a scheduled tour should conditions so necessitate. It also
reserves the right to decline to accept or retain any personas a member
of any tour at any time, in which case an equitable amount will be refunded.
Prices are based on tariffs and other costs prevailing at the time of
printing and are subject to change without notice.
Liability
The company and its agents act only as agents for the passenger in all
matters relating to hotels/lodge accommodation, tours, transport, etc.
and shall not be liable for injury, delays, loss or damage in any manner.
The company's liability to passengers
carried in its own vehicles is governed by the laws of the country in
which the tour takes place and no other country. All claims are subject
to the jurisdiction of the courts of the country in which the action arise.
The company reserves the right to employ sub-contractors for all or part
of the services.
Note
All expeditions involve an element of personal risk and at times can be
of a hazardous nature. Expedition members must accept this risk; we are
not liable for any loss, damage, injury, expense, delay or inconvenience
caused to you or your baggage as a result, whether directly or indirectly,
or any matter of whatever nature, which is outside our control. All participants
are advised to take out an insurance policy to cover personal accident
and medical expenses. We can arrange this at a low cost.
Climbing
Gear for mountain climbing is not included in the tour cost but can be
hired at Nanyuki, Naro Moru or Chogoria for Mt. Kenya and at the Marangu
Park gate for Mt. Kilimanjaro.
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